Context HelpIf you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A context menu will show up. It offers exhaustive info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly get back to your work.
Video TutorialsWe have a wide range of instructional videos demonstrating how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.If you can't find the answer you need, take a glimpse at our extensive FAQ database, which includes questions asked by actual customers and offers practical solutions. We regulary update our FAQ database with new questions & answers in an attempt to embrace all the innovations and new additions to our system.
Ticketing SystemIf you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our excellent team of tech support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you open will be answered within 1 hour (the average trouble ticket response time being just 20 mins), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 163805
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com